Privacy Policy - Carpenter Hands LLC
We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you visit our website.
Information We Collect
1. Personal Information: When you contact us, request a quote, or engage our services, we may collect personal information such as your name, email address, phone number, and address.
2. Usage Data: We collect information on how you access and use our website. This may include your IP address, browser type, browser version, the pages you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
3. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our website.
How We Use Your Information
Carpenter Hands LLC uses the collected data for various purposes:
1. To Provide and Maintain Our Services: Including to monitor the usage of our website.
2. To Contact You: To respond to your inquiries, provide you with information, updates, and promotional materials related to our services.
3. To Manage Your Requests: To attend and manage your requests to us.
4. To Improve Our Website: To understand how our website is used and to enhance user experience.
5. To Serve You Better: While providing our services, we may need to take photos and measurements inside your home. We may also collect information about you and your project. This information may be shared with our vetted subcontractors to obtain estimates and information necessary to better serve you.
Disclosure of Your Information
We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We do not share personal data such as phone numbers with third parties, affiliates, or partners without your consent.
Security of Your Information
We strive to use commercially acceptable means to protect your Personal Information, but we cannot guarantee its absolute security. No method of transmission over the Internet or method of electronic storage is 100% secure.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
1. Access: You can request access to your personal information and obtain a copy.
2. Rectification: You can request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
3. Erasure: You can request that we erase your personal information, under certain conditions.
4. Restrict Processing: You can request that we restrict the processing of your personal information, under certain conditions.
5. Object to Processing: You can object to our processing of your personal information, under certain conditions.
6. Data Portability: You can request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
Consent to SMS Messaging/Phone calls
When you provide a telephone number you are consenting to be contacted by SMS text message or phone call. Message & data rates may apply. You can reply STOP to opt-out of further messaging.
For website calls-to-action (CTAs), we gather consent through explicit user actions such as form submissions. Additionally, please note:
- Message and Data Rates may apply.
- You can STOP messaging by sending STOP.
- You can get more help by sending HELP.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time by posting the new Privacy Policy on this page.
If you have any questions about this Privacy Policy.